Privacy Policy

1. Introduction

EvenFieldCommonSpark ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy delineates the ways we gather, utilize, reveal, and protect your data when you access our website evenfieldcommonspark.sbs or avail of our yacht charter services.

Utilizing our services signifies your agreement to the practices outlined in this policy. This policy adheres to all pertinent privacy legislations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other related Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We collect personally identifiable information that you willingly provide to us when you:

• Reserve a yacht charter
• Reach out to us through our website or telephone
• Subscribe to our newsletters
• Complete forms on our website
• Engage in our surveys or promotional events

This collected data may encompass:

• Names and contact details such as email, telephone number, and residence address
• Payment details (encrypted and processed via third-party services)
• Preferences and specifications regarding charters
• Details of emergency contacts
• Specific dietary needs or health-related information (if disclosed)

2.2 Automatically Collected Information

Automatically gathered data from your use of our website includes:

• IP addresses and location data
• Type and version of web browser
• Visited pages and duration of site visit
• Source websites
• Device specifications (model, display resolution, etc.)

2.3 Cookies and Tracking Technologies

To enhance your experience, we utilize cookies and parallel tracking methods. Such technologies enable us to:

• Store your preferences
• Analyze our site’s performance and usage
• Offer tailored content
• Refine our services

Your browser settings or our cookie consent framework can be used to configure your preferences regarding cookies.

3. How We Use Your Information

The information we obtain is used for the following functions:

• Service Provision: To manage yacht chartering services, process reservations, and maintain correspondence regarding your bookings
• Customer Assistance: To address your questions and provide support when needed
• Transaction Processing: To handle financial transactions and manage invoices
• Safety and Security: To ensure the integrity of our operations and guard against deception
• Promotional Efforts: To update you on promotional deals and news (subject to your approval)
• Website Development: To analyze patterns of website usage and augment functionality of our platform
• Regulatory Adherence: To comply with all necessary laws and directives

4. Sharing and Disclosure of Information

Your personal information is neither sold, exchanged, nor leased out to external parties. We might share your data under these situations:

4.1 Service Providers

Data may be shared with third-party service providers who assist us with payment processing, website upkeep, email marketing, as well as analytics and customer service.

4.2 Legal Obligations

Your information could be disclosed to comply with legal requests, respond to court orders, or address concerns of unlawful activities or emergency situations.

4.3 Corporate Changes

Amidst acquisitions, mergers, or asset sales, your data may be transferred as a part of the business transaction.

5. Data Security

We take serious measures such as encryption, secure server utilization, access management, consistent evaluations, and staff training in order to shield your personal data from unsanctioned access, alterations, or unauthorized disclosure.

Nonetheless, we acknowledge that no mode of online data transmission or storage is infallible in terms of security. We can't guarantee complete protection of your data.

6. Data Retention

We maintain your personal data only as long as required for the purposes it was gathered or as mandated by regulatory statutes. Retention timeframes typically are:

• Charter Bookings: 7 years for tax and legal reasons
• Marketing Communications: Until you choose to opt out or request removal
• Website Analytics: 26 months
• Customer Service Interactions: 3 years from the final contact

7. User Rights and Choices

Your rights include requesting access, modification, or removal of your information (where legally permissible), as well as data portability, opting out of marketing messages, and exercising control over cookies. Should you wish to exercise these rights, get in touch with us using the provided contact information.

8. Third-Party Services

8.1 Google Analytics

We employ Google Analytics for insights into how our website is engaged with by users. You can exclude yourself from analytics by utilizing the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our site may link out to social media platforms, each with its own set of privacy guidelines.

8.3 Payment Processors

All payment processing is handed by third parties adhering to the PCI DSS standards.

9. International Data Transfers

Data may be transferred and handled in countries other than France, and we ensure that appropriate protections are in place in accordance with applicable privacy regulations.

10. Children’s Privacy

We do not purposefully solicit or collect data from children below the age of 13. If you are aware of a child who has supplied their information to us, immediately reach out to us.

11. Changes to This Privacy Policy

We may update our Privacy Policy to reflect shifts in our data management practices or legal mandates. We'll inform you by updating the policy on our website, emailing registered accounts, or posting a notice on our portal. Continued use post these updates implies your consent to the amended terms.

12. Contact Information

For inquiries about this Privacy Policy or our handling of data, please reach out:

13. Compliance with Google Ads User Consent Policy

Our practices abide by the consent policies of Google Ads. You can alter your cookie and tracking preferences at any time by using our cookie settings.